(4.5 / 5)9+ Ratings

Zapier Reviews

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Overall Rating

4.5
9 Reviews
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About Zapier

Zapier is an online automation tool that connects your favorite apps and services. It allows you to automate repetitive tasks between two or more apps without coding or relying on developers to build the integration.

Key features of Zapier include:

  • Wide Range of Integrations: Connects with over 7,000 apps for a wide range of automation possibilities.
  • User-Friendly Interface: Features an intuitive, drag-and-drop interface that's perfect for users without technical expertise.
  • Triggers and Actions: Allows a single trigger to automate multiple workflow tasks.
  • Multi-Step Zaps: A single trigger can initiate multiple actions, allowing for complex workflows.
  • Zaps: Build automated workflows with triggers and actions across 7,000+ apps.
  • Interfaces: Design forms, web pages, and basic apps to power your business-critical workflows—no coding required.
  • Tables: Store, edit, and move data with a database that’s purpose-built for automation.
  • Chatbots (Beta): Build and automate customer conversations in minutes. Create custom AI chatbots that answer questions, resolve issues, and nurture leads.

Zapier is trusted by over 2.2 million companies worldwide and is used to automate billions of tasks. It is a powerful tool that can help you streamline your most important work. Enjoy exploring Zapier and its powerful automation features!

Zapier Pros & Cons

Zapier is a popular automation tool with several pros and cons.

Pros:

  • Extensive app integration: Connects with over 6,000 apps for a wide range of automation possibilities.
  • Comprehensive workflows: Allows a single trigger to automate multiple workflow tasks.
  • No-code automation: Features an intuitive, drag-and-drop interface that's perfect for users without technical expertise.
  • Autoreplay feature: Automatically retries failed tasks to ensure your workflows run smoothly.
  • Free level of service: Offers a functional but limited free version of the program.

Cons:

  • No mobile apps: Zapier does not offer mobile applications.
  • No support for Smart Home devices: Zapier does not support integration with Smart Home devices.
  • Overpriced compared to competitors: Some users find Zapier to be more expensive than its competitors.
  • High volume of tasks or zaps may be costly: If you have a high volume of tasks or zaps, the price may be somewhat high.

Remember, the right tool for you depends on your specific needs and budget. Enjoy exploring Zapier and other automation platforms!

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Zapier Customer Reviews (9)

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Shelly Weaver
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Jun 18, 2024
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Stephanie Kirsch
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Jun 18, 2024
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Suzanne Obrien
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Jun 17, 2024
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Ildiko Csikós
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Jun 17, 2024
Philippine Lanctot
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Jun 15, 2024
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Jun 13, 2024
Dolores Murphy
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Jun 12, 2024
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Jun 12, 2024

Zapier Customer’s Q&A

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Zapier Features and Benefits

Zapier is a powerful automation tool with several key features and benefits:

Key Features:

  • Wide Range of Integrations: Connects with over 7,000 apps for a wide range of automation possibilities.
  • User-Friendly Interface: Features an intuitive, drag-and-drop interface that's perfect for users without technical expertise.
  • Triggers and Actions: Allows a single trigger to automate multiple workflow tasks.
  • Multi-Step Zaps: A single trigger can initiate multiple actions, allowing for complex workflows.
  • Zaps: Build automated workflows with triggers and actions across 7,000+ apps.
  • Interfaces: Design forms, web pages, and basic apps to power your business-critical workflows—no coding required.
  • Tables: Store, edit, and move data with a database that’s purpose-built for automation.
  • Chatbots (Beta): Build and automate customer conversations in minutes. Create custom AI chatbots that answer questions, resolve issues, and nurture leads.

Benefits:

  • Elimination of Manual Tasks: Automates repetitive tasks, saving time and reducing the risk of errors.
  • Improved Data Accuracy: Automation reduces the risk of human error, leading to more accurate data.
  • Increased Production: Automation speeds up processes, allowing for more work to be done in less time.
  • Optimized Lead Management: Automates the process of managing leads, improving efficiency and effectiveness.
  • Improved Customer Service: Automation can improve response times and personalize customer interactions.
  • Customized Order Communications: Automate order updates and communications to provide a better customer experience.

Remember, the right tool for you depends on your specific needs and budget. Enjoy exploring Zapier and other automation platforms!

Zapier Pricing

Zapier offers several pricing plans:

  • Free: Automate basic workflows with 100 tasks per month. $0 USD/mo.
  • Professional: Automate advanced workflows with the full power of Zapier. Starting from $19.99 USD/mo (billed annually).
  • Team: Build and manage automated workflows with your team. Starting from $69 USD/mo (billed annually).
  • Enterprise: Scale automation across multiple departments. Contact for pricing.

All paid plans include the full building power of Zapier, visual no-code editor, unlimited app integrations, all built-in data and AI workflow tools, advanced Zap management capabilities, Zap version control, custom error notifications, and advanced Zap settings.

Zapier also offers add-ons:

  • Tables Premium add-on: Store, edit, share, and automate your data—all in one place. Free to try. Premium starts at $20 USD/mo.
  • Interfaces Premium add-on: Build custom forms, web pages, and apps to power your workflows—no code required. Free to try. Premium starts at $20 USD/mo.
  • Chatbots Premium add-on (Beta): Create advanced, AI-powered chatbots and take action with built-in automation. Free to try. Premium starts at $20 USD/mo.

Remember, if you reach your task limit, you can switch to pay-as-you-go until you’re ready for a higher tier. The higher the task tier, the lower the cost per task. No matter which plan you choose, you'll get more value the more you use Zapier.

Payment Method

Zapier offers different payment options depending on the currency selected or the country where you are located. The exact payment amount may differ on invoices when using currencies other than USD (US Dollars). The actual price is calculated using the exchange rate at the time of payment.

Payment methods for Zapier include:

  • Credit card: Available in all countries. Currencies accepted are USD, EUR, GBP, CAD, AUD, PLN, SEK, NOK, DKK, CHF, HKD, SGD, ILS, JPY, INR, BRL, MXN, ZAR or NZD.
  • PayPal: Available in all countries where PayPal offers this service. Currencies accepted are USD, EUR, GBP, CAD, AUD, PLN, SEK, NOK, DKK, CHF, HKD, SGD, ILS, JPY, BRL, MXN, or NZD.
  • ACH: Available for banks located in the United States. The currency accepted is USD.
  • Invoicing: Available in all countries. The currency accepted is USD. Note that invoicing is only available for customers on a current annual Teams or Enterprise plan.

To update your payment method, go to your billing and usage settings. In the Payment Information section, click Edit Payment Method. Enter and save the details for your new payment method.

Remember, if a payment fails, you can retry it on the Billing and usage page. Enjoy using Zapier!

Zapier FAQs

FAQ

Zapier Alternatives

Here are the top 10 alternatives to Zapier:

  1. Integrately
  2. MuleSoft Anypoint Platform
  3. Celigo
  4. Workato
  5. Boomi
  6. Make (formerly Integromat)
  7. Tray.io
  8. IFTTT
  9. Microsoft Power Automate
  10. Actiondesk.io

These platforms offer various features such as integration support, intuitive interface, diverse triggers and actions, good customer support, and reasonable price points. They can be a great choice for automating tasks and optimizing workflows. Enjoy exploring these powerful automation platforms!

FAQ

Zapier Return Policy?

Zapier offers refunds in certain situations. To be eligible for a refund, do not delete your account as it removes your payment history and prevents Zapier from issuing a refund. Instead, downgrade your account to the plan you want to prevent further charges of your current plan. Then, contact the support team.

This refund policy applies when you:

  • Downgrade to a Free plan
  • Downgrade to a plan type with fewer features (i.e. Professional to Starter)
  • Downgrade to a lower task tier in the same plan (i.e. Professional 10K to Professional 5K)
  • Cancel or downgrade an add-on

Refunds are not automated. You must contact Zapier Support to request a refund.

Refund eligibility is based on the type of billing cycle (monthly or yearly). For example, for monthly plans, a full refund of up to 3 most recent charges is possible if there was no task usage during those months. You must contact support within 6 months of your last charge. Zapier will only issue a refund for the months immediately preceding the refund request. Only the most recent consecutive months of no task usage before the refund request will be eligible for a refund.

For yearly plans, there is no refund. Your plan will continue to be active until the end of the billing cycle.

Refunds for add-ons depend on when the last payment was made.

Remember, you can learn more about changing or canceling your Zapier plan by contacting the support team.

FAQ

How To Open A Zapier Account?

To open an account on Zapier, follow these steps:

  1. Visit the Zapier website.
  2. Click on the Sign Up button.
  3. Enter your email address and create a password.
  4. Click on the Sign Up button to create your account.

After creating your account, you can start using Zapier to automate your workflows. You can also create a Zapier for Teams or Zapier for Enterprise account to collaborate with your team members.

Remember, after selecting an app and an event in a trigger or action step, you'll be prompted to connect your app account. Click Sign in to [app]. A new browser tab or window will open. Follow the instructions to connect your app account.

Enjoy exploring the powerful automation features of Zapier!

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